Wash & Care
The beauty of our single-origin cashmere… the more you wash it the softer it becomes.
  • HOW TO WASH YOUR CASHMERE

    As a natural protein fibre you can treat your cashmere like your own hair, regular hand washing will keep it in clean, pristine, healthy condition. We recommend washing your garments with our Tolaga Bay shampoo (moth resistant) You can purchase bottles from our online store. You can dry clean your cashmere garment if you prefer, but do remember to request a delicate detergent.


    Turn your cashmere garment inside out.


    Fill a clean sink or washtub with tepid water. 30°C


    Add a drop of gentle shampoo or delicate laundry detergent (8+ Ph) and agitate the water with your hands to activate detergent suds.


    Add your garment to the water by fully submerging it and gently swish it around.


    Leave to soak for 15 - 30 minutes.


    Discard the soapy water and add fresh lukewarm water.


    Swish the garment in the clean water to rinse. 


    You may need to repeat this process until the garment has been rinsed thoroughly and the water is clear. 


    After your last rinse, gently remove excess water by squeezing the garment. Do not twist or wring. 


    You may spin out excess water in a washing machine, on a delicate, short spin cycle if you prefer.


    Dry flat on a towel or on a rack at room temperature and out of direct sunlight.  


    Do not hang your garment to dry, this may cause it to lose shape or stretch.


    You may use a cool, low heat, tumble dryer with a short spin if you prefer.


    For a perfect finish, press lightly with a full steam iron set to a low temperature.

  • HOW TO STORE YOUR CASHMERE

    Storing your cashmere correctly is an important tip to help retain its pristine condition. We recommend folding your cashmere flat and storing inside drawers or on shelving.


    Before storing always check your cashmere garment is clean, washed and dry. Store your cashmere in a location that is clean, free from damp and away from direct sunlight.


    Natural lavender and cedar wood are noxious to moths and storing your cashmere garments with these scents will help protect your knitwear further. Seasonally air your wardrobe and drawers, remove all your garments and vacuum up any debris and wipe down surfaces. This will decrease the risk of moth damage. If you do encounter clothes moths or moth larvae, you can place garments in a sealed plastic bag in your freezer for 48 hours to kill the larvae. If the problem persists and you find any small holes in your garments we recommend you seek professional guidance to eradicate the moths.

  • HOW TO REPAIR YOUR CASHMERE

    Cashmere is a fine, strong, natural fibre. So we handcraft our garments to last a lifetime. Occasionally, during everyday wear, a garment may snag and a small hole appear requiring a repair. We will be pleased to do this repair for you free of charge, providing it’s a reasonable request (not severely worn, soiled or damaged items) and is technically possible to do. You will need to return your garment to us, paying for your own shipping costs, enclosing a brief note to identify the repair required and your contact details. Due to the nature of knitwear’s finely stitched construction, we are unable to create invisible repairs, but will do our very best to achieve a good result and hopefully extend the life of your garment for many more years.

  • RESISTANT TO PILLING

    A hallmark of Tolaga Bay cashmere is our garments are proven to be much less likely to pill than most other cashmere brands. Pilling are small bobbles of fibre that can appear on the surface of knitted garments, most often in areas of abrasion when a garment is first worn. Regular hand-washing will help to reduce pilling and encourage the bobbles of fibre to drop off. When cared for properly, your cashmere garment will maintain its fine quality for many years.